Shipping Policy

At Azobay, we are committed to providing fast, reliable shipping and exceptional customer service. All orders are shipped directly from our warehouse in the United States.

Where We Ship

We currently ship within the United States. At this time, we do not offer international shipping.

How We Ship

Orders are shipped from our U.S. warehouse using trusted carriers such as UPS, FedEx, USPS, or other reliable freight and parcel delivery services, depending on the size, weight, and destination of your order.

Order Processing

• Orders are typically processed within 1–3 business days.
• Once your order has shipped, you will receive a confirmation email with tracking information.
• Orders are processed Monday through Friday, excluding U.S. holidays.

Estimated Delivery Time

United States: 3–10 business days

Delivery times may vary depending on your location, weather conditions, carrier delays, or peak shipping periods.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the size of your order. Any available free shipping promotions will be displayed during checkout.

Customs & Duties

Since all orders are shipped from within the United States to U.S. addresses, no customs duties or import fees apply to domestic shipments.

Shipping Delays

While we strive to deliver every order on time, occasional delays may occur due to weather, carrier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Azobay is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Questions

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.